Get The Information You Need
Making your experience with us efficient and reliable is one of our biggest priorities. To answer your questions quickly and provide transparency, we offer numerous methods for finding the information you need:
Your connection to the information you need about the PA Turnpike.
View more Help Center questions on the FAQs page.
If you'd like us to contact you with an answer, fill out the contact form below and we'll get the information you need before reaching back out to you.
If you would like to file a damage claim or have a question about a damage claim, please scroll down to the File a Claim for Damages section below.
Other ways to contact us or make payments regarding your E‑ZPass Account or Toll by Plate Invoice.
For agent assistance with E-ZPass or Toll By Plate issues:
Monday - Friday 8:00 a.m. - 6:00 p.m.
For agent assistance with general inquiries or permit questions:
Monday - Friday 7:00 a.m. - 5:00 p.m.
PA Turnpike Toll By Plate
PO Box 645631
Pittsburgh, PA 15264-5254
If you traveled on the PA Turnpike and believe the toll charge you received was incorrect, you can dispute it by providing the information using the Toll Dispute Form options. To process your toll dispute, provide a copy of your E‑ZPass account statement indicating the transaction(s) you wish to dispute.
Complete and submit this form only if you have experienced an injury or damage to your vehicle or property, for which you believe the PA Turnpike Commission is responsible. For all other concerns, please use the Contact Us form.
If you have questions before submitting a Claim for Damages and need to speak to a Turnpike representative please dial 1-877-736-6727 and say 'Claim' when prompted by the IVR to speak your request.
To file a claim for damages simply complete and submit our Claim for Damages Form.