Fraud and Abuse Reporting – Toll Collection/Suspected Fare Evasion
Anyone with a cellular phone traveling the Turnpike can dial *11 (or 1-800-332-3880) to report a situation concerning the possible fraud, abuse or evasion of our Toll Collection System. Calls go directly to the PA Turnpike's Operations Center in Harrisburg, Pennsylvania, where PA Turnpike radio operators and State Police are on duty 24 hours a day, every day.
For non-emergency questions, we offer numerous methods to connect you with information through our Help Center | PA Turnpike.
Fraud and Abuse Reporting - Employee, Contractor or Vendor Involvement
A Fraud and Abuse Tip Box operated by the Labor Relations and Investigative Services unit of our Human Resources Department is available to enhance awareness regarding the prevention and detection of any fraudulent or irregular activity.
Employees, the public, and anyone doing business with the Commission can report suspected wrongdoing involving fraud or abuse by our employees, contractors or vendors.
You do not need to provide your name to submit your concerns. However, be advised that your Internet address will be submitted to us if you use email. All information will remain confidential.
If you have an issue you wish to bring to our attention, you can contact the PTC Tip Box in the following ways:
- Call the tip line at 717-831-7571
- Write to the PTC Tip Box at:
Pennsylvania Turnpike Commission
Human Resources Department
Attn: Fraud and Abuse Tip Box
P.O. Box 67676 Harrisburg, Pa 17106
- Send an email to tip_box@paturnpike.com
Examples of such matters include:
- Theft or abuse of Commission property or resources, such as supplies or equipment
- Excessive or unnecessary purchases
- Falsification of official documents, such as timesheets, travel vouchers, etc.
- Inappropriate expenditures and embezzlement
Please follow these instructions carefully:
- State circumstances about the incident. Include estimated loss amount and frequency of occurrence.
- Provide the names of all individuals involved.
- State any evidence that is available.
- State any available documentation and location. (Copies of the supporting documentation may be enclosed or if emailed, send to the above address.)
- Give the dates and times of the incident(s) occurred and where it happened.
- Include names of any other credible witnesses.
- If incident was previously reported, to whom and when.
- Your name, address, and phone number are optional.
All employees shall be afforded protection under the Act of December 12, 1986, known as the Whistleblower Law.