Right to Know

Members of the news media should contact the Department of Communications and Public Relations for information, including "Right to Know" requests.


Carl DeFebo - Director of Public Relations & Marketing

Rosanne Placey - Manager of Media and Public Relations

The “Right-to-Know Law (RTKL),” Act 3 of 2008, effective January 1, 2009, provides for access to public information by legal residents of the United States. Requests for access to public records under the RTKL may be submitted in person, by mail, by e-mail, or by facsimile and addressed to the Open Records Officer.


A written request for public records shall comply with the Pennsylvania Turnpike Commission’s (Commission) policies, process and procedures for requesting such records and shall identify or describe the records sought with sufficient specificity to enable the Commission to ascertain which records are being requested. Sufficient specificity has been interpreted by the PA Office of Open Records to include describing the types of documents being requested, including a time frame covered by the request, and identifying departments, positions, or individuals involved.

Upon receiving a response from the PTC that a request is insufficiently specific, the Right to Know Law does not prohibit a Requester from submitting a new request specifically identifying the records being sought.

Written requests shall also include the name and address to which the Commission should address its response.

Requests for public records must be addressed to:

Lynn Shollenberger
Open Records Officer
Phone: 717-831-7314

Pennsylvania Turnpike Commission
Legal Department
P.O. Box 67676
Harrisburg, Pennsylvania 17106-7676
To submit a Right to Know request online, please click here and complete the form.

The regular business hours of the Commission’s RTKL Office are 8:30 a.m. to 4:30 p.m., Monday through Friday, except holidays. Requests received by the RTKL Office after the close of regular business hours shall be deemed to have been received on the following business day. RTKL requests may be submitted on the form established by the Office of Open Records. The form may be found on the Office’s website at

Access the PA Turnpike's Contract/Purchase Order Search.


The Office of Open Records shall establish fees for duplication by photocopying, printing from electronic media or microfilm, copying onto electronic media, transmission by facsimile or other electronic means or other means of duplication. Such fees may be found on the Office of Open Records website at The Commission will charge $.25 per page for duplication; $1 per copy for certified copies, when requested; and actual cost for postage, facsimile transmission, microfilm, or other media. The Commission will determine on a case-by-case basis reasonable fees for other necessarily incurred costs.

Prior to granting access in accordance with the RTKL, the Commission may require the requester to prepay an estimate of the fees authorized by the RTKL if the fees are expected to exceed $100. All applicable fees must be paid in order to receive access to the public record requested.