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Violations

Do you have outstanding PA Turnpike toll violations?

UNPAID BALANCE LOOKUP banner

If you have unpaid PA Turnpike toll violations you are risking suspension of your vehicle registration. A new law (Act 165 of 2016) taking effect August 4th of 2017 allows the Pennsylvania Department of Transportation (PennDOT) to suspend the vehicle registration of any Pennsylvania motorist who has PA toll violations (including tolls and fees) totaling $500 or more or 6 or more separate instances of violation.

Before this law takes effect, the PA Turnpike is running a partial amnesty program beginning July 5, 2017 through August 4, 2017. How does the partial amnesty program work?

  • Toll violations that are newer than 60 days can be settled by paying in full the outstanding toll amount, all other fees will be forgiven.
  • Toll violations older than 60 days that have been referred to collections may be settled by paying in full the outstanding toll amount and a portion of the outstanding fees.
Sample Partial Amnesty Letter

Call 1-877-PENNPASS (1-877-736-6727) to take advantage of this program from July 5, 2017 through August 4, 2017. If you think you may be a violator click the Unpaid Balance Lookup link to access our unpaid balance look up system. You will need your license plate number to complete the look up.

Toll Violations Info Map

Settle all your outstanding violations including all tolls and fees with the PA Turnpike now to ensure your registration remains in good standing. In certain situations, a payment plan may be available.

Once your registration has been suspended you will owe all outstanding tolls and fees to the PA Turnpike and an additional $91 fee to PennDOT for registration reinstatement. Take action now to avoid this situation and return your account to good standing.

E-ZPass continues to be the cheapest and easiest way to travel the PA Turnpike click here or call 1-877-PENNPASS (1-877-736-6727) to sign up.

What is Act 165 of 2016?

Act 165 is a PA law enacted in the fall of 2016 that provides tolling agencies in the Commonwealth of PA stronger enforcement tools to ensure all motorists who use a tolled facility pay their toll.


How does it work?

Act 165 allows the PA Turnpike Commission to request that PennDOT suspend the vehicle registration of any PA motorist whose vehicle has six or more unpaid PA Turnpike toll violations or who owe $500 or more to the PA Turnpike in tolls and fees.


When does the law take effect?

Act 165 is effective as of Aug. 4, 2017; after that, the PA Turnpike can request PennDOT suspend vehicle registrations meeting the criteria of six or more unpaid PA Turnpike toll violations or owe $500 or more in unpaid tolls and fees.


What is partial amnesty?

From July 5 to Aug. 4, the PA Turnpike will waive administrative fees for toll violations or invoices that have not been sent to the PA Turnpike’s debt-collection agencies. If the toll violation or invoice has been sent to our collection agency, the PA Turnpike will waive 50 percent of the fees.


Can anyone with a violation participate in partial amnesty?

Yes, the program is available to most customers with outstanding amounts for toll violations and invoices issued by the PA Turnpike Commission, including those from out of state.


How do I know if I have unpaid PA Turnpike toll bills or violations?

To look up your registration, go to https://www.ezpass.csc.paturnpike.com/tollbyplate/forms/Unpaid/Unpaid.aspx. Then simply enter the information requested to determine if there are unpaid violations or tolls associated with your registered vehicle.


What if I have an unpaid balance with the PA Turnpike?

The unpaid balance lookup will direct you to call 1-877-PENNPASS (1-877-736-6727) and select Option 2 to resolve the amounts owed. There will likely be significant call volumes as thousands of PA drivers call to settle their debts. The PA Turnpike’s Customer Service Center is open Monday - Friday from 8 a.m. to 7 p.m.

I keep calling but cannot get through!

The PA Turnpike has added extra Customer Service Representatives to handle increased call volumes. It is possible there will be times when callers will wait in queue or may not be able to get through on the first try, especially if they call Mondays and Tuesdays, which are high-volume days. Callers in queue can request a call back or leave a voicemail message. They will receive a return call within 24 to 48 hours.

How can I make a payment?

The PA Turnpike Customer Service Center accepts payments via check, credit card and money order. Cash payments can only be accepted in person at the Customer Service Center located at 300 East Park Drive, Harrisburg, PA 17111.

What if I received a letter saying I have a pending suspension?

You should immediately call 1-877-PENNPASS (1-877-736-6727) and select Option 2 to resolve the amounts owed. Inaction could result in your vehicle registration being suspended.

PennDOT suspended my registration, what does that mean?

When a vehicle registration is suspended, you no longer have the privilege of operating the vehicle on the road until the registration is valid.

How do I reactivate my registration?

Once the vehicle owner has settled unpaid toll violations and invoices and paid the restoration fee, PennDOT will be notified. PennDOT will then notify the vehicle owner that the suspension has been removed and the registration has been reinstated. To learn more visit www.dmv.pa.gov/VEHICLE-SERVICES/Insurance/Pages/Suspensions-Due-to-Unpaid-Tolls.aspx.

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