COVID-19 Information

Home Responsibility Matters Covid-19 Information

These are times of fast-changing news around COVID-19. If you plan to travel the PA Turnpike in the upcoming weeks, you should check this site before you go. We believe these steps will help cut the spread of COVID-19 and serve to help protect customers and employees.

No Cash, No Stopping

In response to the COVID-19 pandemic, the Pennsylvania Turnpike Commission (PTC) will no longer accept cash and credit cards on its mainline ticket system. All tolls will be assessed electronically via E-ZPass or the PA Turnpike Toll By Plate program as vehicles travel at posted speed limits through Toll Points.

With the PA Turnpike Toll By Plate program, high-speed cameras capture license-plate images as vehicles pass through. The registered vehicle owner can expect their invoice approximately 40 days after their initial travel date made through the tolling point. Invoices can be paid online, by phone, or by mail.

For more information on how it works, visit:

PA Turnpike Service Plazas

Limited Services Available

In response to the COVID-19 pandemic, the PA Turnpike is taking all possible precautions to protect the health of our customers and our employees. We are asking for our customers’ patience with any inconvenience these measures may create. Patrons should not congregate, and everyone is encouraged to maintain a six-foot distance.

Motorists using any of the PA Turnpike’s service plazas may experience service delays as fewer food concepts are available. This is due to lower staffing levels related to the pandemic. Fully vaccinated patrons are not required to wear masks in the service plazas. This policy aligns with recent CDC changes.

For detailed service plaza concept availability and hours in response to COVID-19, click here. Normal posted hours currently do not apply.

E-ZPass Customer Service Center

Walk-in Services Temporarily Closed

Please be advised, the PTC E-ZPass Call Center hours have changed. Our Call Center service representatives will be available Monday - Friday, 8 a.m. to 6 p.m. The Customer Service Center walk-in services will be closed to the public until further notice. Our website, automated phone system, and mobile app will still be available during this time. Thank you.

We apologize for any inconvenience this may cause during this unprecedented time.

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