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September 30, 2024 News Release

PA Turnpike Adds Apple, Google Pay to Enhance Customer Payment Options


PA Turnpike Adds Apple, Google Pay to Enhance Customer Payment Options  

Middletown, PA — Furthering its commitment to customer expectations and convenience, the Pennsylvania Turnpike Commission (PA Turnpike) is now offering customers more ways to pay. Customers can now use Google Pay and Apple Pay as the newest options to pay tolls.  

“These new payment options deliver what the majority of our customers want: seamless and convenient mobility,” said PA Turnpike CEO Mark Compton. “Our customers have a clear preference for electronic payments, and the Pennsylvania Turnpike Commission is dedicated to understanding and meeting their evolving needs.”  

Customers access these options as mobile payment options through the PA Turnpike’s on-the-go account management app, PA Toll Pay. Available in the Apple Store and on Google Play, the app, which hit 2 million downloads in May, gives travelers easy access to transactions, monthly statements, available balance visibility and a host of other services, such as payments and E-ZPass transponder ordering.   

Google Pay is also available for customers paying through the E-ZPass website.  

Apple Pay and Google Pay meets customer preferences for digital payment and provides a faster, easier and more secure method for processing transactions. Both payment options can be used to make one-time payments, but not auto-replenishment.  

E-ZPass is the most cost-effective way to travel the PA Turnpike, with rates that are half the cost of Toll-By-Plate charges. The Pennsylvania Turnpike Commission has implemented various options to make payment easy for its customers, including: 

  • Making E-ZPass Go Paks available at approximately 730 retail locations.  
  • Adding KUBRA’s nationwide network of more than 75,000 retail locations, providing customers the ability to use cash to pay Toll-By-Plate invoices or add funds to E-ZPass accounts. This payment option helps customers without bank accounts or those who do not want to tie up funds in an E-ZPass account until they travel. 
  • Providing a 15% discount for Toll-By-Plate customers who pre-register and verify their email address and credit card for invoicing. 
  • Adding a QR Code to Toll-By-Plate invoices. 
  • Offering several different ways to pay their invoice:  by mail, by phone, online, using a mobile app, through the cash-payment network, and by walk-in at our Harrisburg Customer Service Center.  

Toll revenue directly funds the PA Turnpike’s construction, operation and maintenance.  

To learn more about ways to pay a bill on the PA Turnpike, please visit:  https://www.paturnpike.com/pay-a-bill.  

To make a payment using the KUBRA Cash Payment Network, visit: PA Turnpike | Cash Payments  

To find a list of retailers or open an E-ZPass account, please visit: https://www.paturnpike.com/e-zpass#ezpassshop  

A national transportation leader, the Pennsylvania Turnpike (PA Turnpike) is the second largest tolling facility in the United States with the most miles. The PA Turnpike proudly supports safety and convenience for its more than 550,000 daily customers through 24-7 roadside assistance, round-the-clock food and fuel at 17 service plazas and a dedicated maintenance force and State Police Troop. The PA Turnpike’s approximately 1,400-person local workforce is unified in its mission; to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. For more information about the PA Turnpike’s mission, vision and values, please visit Home | PA Turnpike.

 

 

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Media Contacts:

Marissa Orbanek, Press Secretary: (267) 408-5151, morbanek@paturnpike.com 

Crispin Havener, Assistant Press Secretary: (717) 870-2841, chavener@paturnpike.com

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