April 07, 2024 News Release

PA Turnpike Alerts Customers of Smishing Scam

PA Turnpike Alerts Customers of Smishing Scam

Texts being sent to their phones from PA Turnpike.

MIDDLETOWN, PA — On Sunday afternoon, the PA Turnpike was advised of a smishing scam that is targeting Pennsylvania residents with text messages requesting personal financial information to settle outstanding toll amounts.

The texts purport to be from “Pa Turnpike Toll Services” and center around urgent requests with your account that would result in a late fee if the balance does not get settled. Similar scams have been reported by toll agencies across the country over the past several days.

Customers who receive an unsolicited text, email, or similar message suggesting it is from the PA Turnpike or another toll agency should not click on the link. E-ZPass account holders and Toll By Plate customers can use approved safe methods to check their accounts such as the official PA Turnpike E-ZPass website or the PA Toll Pay app available from the Apple App Store, or Google Play store.  

Those who receive a fraudulent text can file a complaint with the FBI’s Internet Crime Complaint Center at www.ic3.gov. That is a site dedicated to sharing information on Internet crimes across law enforcement agencies.




Editor Note: This release has been updated since its initial issuance to reflect updated information.

Media Contact: Crispin Havener, chavener@paturnpike.com