Toll Dispute

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Photo of PA Turnpike Commission Central Administration Building

To contact the Pennsylvania Turnpike Commission online, please complete the form.

We try to respond to all customer comments and questions within five business days. If your concern requires immediate attention, please call us at

Pennsylvania Turnpike Commission
Central Office

P.O. Box 67676
Harrisburg, PA 17106-7676
Hours are Monday through Friday, 8:30 A.M. to 4:30 P.M.

Pennsylvania Turnpike Commission
Western Regional Office

2200 North Center Avenue
New Stanton, PA 15672-9602

Pennsylvania Turnpike Commission
Eastern Regional Office

251 Flint Hill Road
King of Prussia, PA 19406-2637

Roadway and Weather Conditions
(Recorded Message)

Toll Free 1-866-976-TRIP

Emergency Cellular Phone Service
For emergency assistance on the Pennsylvania Turnpike, dial *11 (or 1-800-332-3880 on your cellular phone.)

State Police or Emergency Assistance
In Pennsylvania: Toll Free 1-800-932-0586

Special Permits Information
Over-Dimensional Permits:
(Monday through Friday, 8:30 a.m. to 4:00 p.m.)

PA State Roadway Conditions
In Pennsylvania: Toll Free 1-888-783-6783

PENNDOT Direct Line

Thank you for your interest in the Pennsylvania Turnpike Commission.

For E-ZPass account inquiries, you may contact the E-ZPass Customer Service Center at 877-736-6727
Monday through Friday, 8:00 AM to 7:00 PM.

You may also contact the E-ZPass Customer Service Center via U.S. Mail:
E-ZPass Customer Service Center
300 East Park Drive
Harrisburg, PA 17111

This claim report form must be completed in its entirety and submitted within 90 days of the occurrence. Do not send account numbers or credit-card numbers on this form.

REQUIRED DOCUMENT UPLOAD SECTION – Please read instructions below carefully.

Upload documents by clicking “choose file” below and selecting a file from your computer. Enter a description in the description field and click “Upload File”. All uploaded files will be listed below.
The list of documents to be uploaded, based on the 'Reason for Reimbursement' selected, is as following:
  • For 'Lost Ticket', upload found ticket or original receipt
  • For 'No Ticket', upload original receipt
  • For 'Change Dispute', upload receipt
  • For 'Weight class Dispute', upload original receipt, weight slip, manifest, bill of lading

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