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Turnpike Safety

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Emergency Call Boxes

Bright yellow call boxes, emblazoned with the word "HELP" in large red letters, are intermittently positioned across much of the system. The emergency call boxes give distressed or disabled motorists in need of assistance a direct link to the Turnpike’s Operations Center in Harrisburg, Pennsylvania.

The emergency call boxes are not an actual voice communication device. Rather, travelers requiring assistance need only press the appropriate button, and a message is sent to the Traffic Operations Center where the caller’s location and type of service requested is displayed on a video terminal. Radio operators immediately dispatch the proper authorities to the scene.

Each emergency call box has four buttons. To call for assistance, just pull down the white handle and press the appropriate button:

  • "Service" if you need emergency road service because of a vehicle breakdown.
  • "Police" if you need the State Police.
  • "Medical" if you need emergency medical services.
  • "Accident" if you are involved in or come across a motor vehicle accident.

When the "Accident" button is pressed, the Traffic Operations Center immediately dispatches the State Police, a tow truck, fire company and emergency medical services.

IN CASE OF A FIRE, PRESS THE "ACCIDENT" BUTTON.

Within seconds of pressing an emergency call box button, you will receive a signal light and alarm tone indicating that your message was received, and help is on the way.

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