State Farm Safety Patrol Program
The State Farm Safety Patrol Utilizes a fleet of dedicated vehicles operated solely by Pennsylvania Turnpike personnel to provide First Responder services to motorists on the Pennsylvania Turnpike. The Safety Patrol:
• Responds to accidents/incidents
• Provides traffic control for scene stabilization
• Delivers an initial maintenance response
(debris clean up, spill control, etc.)
• Communicates with the Turnpike Operations
Center (and other responders) regarding the
incident and resources needed to respond
• Patrols the roadway
• Renders customer assistance
State Farm Insurance® entered into this partnership with the Pennsylvania Turnpike Commission
to promote highway safety.
State Farm Insurance and the Pennsylvania
Turnpike Commission are proud to offer this
service to all motorists who travel on the
Commonly Asked Questions
What does the State Farm Safety Patrol do?
The State Farm Safety Patrol vehicles travel the
Pennsylvania Turnpike looking for stranded
motorists, debris on the road, traffic accidents
or other incidents. The State Farm Safety Patrol drivers
assist in these situations to help motorists and
ultimately keep traffic moving.
How much will this service cost motorists?
There is no charge for the service.
What services do you offer?
The State Farm Safety Patrol is a First Responder
Program designed to assess your situation and
dispatch the appropriate assistance. The State
Farm Safety Patrol will wait with you until additional
What are your hours of operations?
The State Farm Safety Patrol is available 24
hours a day 365 days a year.
Where do I call, if I need help?
You may call Star (*) 11 from your cell phone.
State Farm Safety Patrol drivers should be able to locate you
within 15 to 30 minutes unless they are detained
because of another accident or incident. If you
are stranded on the highway, move your vehicle
to a safe location, stay inside, and wait for help
What areas are covered by the State Farm Safety Patrol?
Each State Farm Safety Patrol vehicle covers an assigned
section of the Pennsylvania Turnpike of between
20 to 25 miles in length.
Traveling on the Pennsylvania Turnpike
• Make sure your vehicle is in good driving
• Buckle up all seat belts.
• Make sure you are fit to drive.
• Use your signals when changing lanes, entering
and exiting the roadway.
• Consider carrying a flashlight, flares and a fire
extinguisher in your vehicle.
• Motorists must turn on their headlights
whenever windshield wipers are used in
• Carry cash or E-ZPass (Electronic Toll
Collection) to pay tolls.
If you are in an accident
• Follow the "Move It" law and remove accident
vehicles from travel lanes.
• Dial Star (*) 11 for assistance or use yellow
emergency call boxes located at 1 mile intervals
on both sides of the Turnpike.
• Check for and attend to injuries.
• Exchange driver and vehicle insurance
• Wait for the State Farm Safety Patrol.
About State Farm®
State Farm is the number one insurer of cars in
the United States.
• Competitive Rates
• 24-Hour Good Neighbor Service®
• Discounts for auto insurance
• Personalized service
• Exceptional claim service
Visit us online at www.statefarm.com for your
insurance and financial service needs or call a
local State Farm agent today!
For convenient access for your insurance and financial service needs visit statefarm.com or your local agent today. You can walk in to your local agent's office, call in for 24/7 service or click in at statefarm.com.
At statefarm.com you may:
• View your policy
• Pay your insurance bill
• Report a claim
• E-mail your agent
• Review all of our insurance and financial services
Note: The State Farm Safety Patrol is operated solely by Pennsylvania Turnpike personnel and such personnel are not authorized to contact State Farm on behalf of the motorists or assist in insurance claims.
Like a good neighbor, State Farm is there.®