Since its debut in 1996, the Turnpike’s web site has become a highly
successful and effective means for the Turnpike Commission to communicate with
the traveling public. Now, with the addition of an online emergency notification
system, the information presented on the site has become more up-to-the-minute
and critical in nature.
Designed specifically with the Turnpike traveler in mind, the new web-based emergency notification system provides travelers with real-time information on emergency road conditions, severe weather, traffic delays and other significant events on and along the Pennsylvania Turnpike. When a particular situation warrants an alert, the Turnpike’s 24-hour Operations Center near Highspire is notified. Trained personnel there immediately enter the information into the emergency notification system. With the click of a mouse, this critical information is transmitted to the Turnpike’s web site.
The real advantage of this system is that Turnpike customers can now find out about problems on the roadway that may impact their travels before they enter the Turnpike system. The information allows them to make informed decisions about their transportation options.
"The emergency notification system enables us to increase the level of service we provide to our valued customers," said Marketing Director William J. Capone. "Ultimately, we want to provide them with the service they need and deserve to make their Turnpike experience safer and more comfortable," he said.
In addition to the emergency notification system, a new online membership program is currently under construction. When this program is launched, it will be tied-in with the emergency notification system. Users who enroll in the program will have the same emergency information delivered to them automatically via e-mail.
Along with the new emergency notification system, a wide array of pertinent traveler information is available on the Turnpike’s web site including an interactive Turnpike travel map, a toll/mileage calculator, monthly construction schedules, weather, service plaza information, trucking regulations, and E-ZPass and commercial account information. In addition, viewers also have access to project status information, newsletters and press releases, capital plan information, purchasing and construction bidding information, and loads of Turnpike financial, safety, chronological, and technical fast facts.
The Pennsylvania Turnpike’s exit on the information superhighway is www.paturnpike.com.
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