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Reporting Incidents Using Cellular Phones
and CB Radios

Anyone with a cellular phone traveling the Turnpike can dial *11 (or 1-800-332-3880) to report accidents, incidents or phone for emergency assistance. Calls go directly to the Turnpike's Operations Center in Harrisburg, Pennsylvania, where Turnpike radio operators and State Police are on duty 24 hours a day, everyday. The Center dispatches appropriate emergency personnel to the scene. The *11 (and the 1-800-332-3880) number serves the entire Turnpike system.


Faster Service

To assist in obtaining faster service, the Turnpike dispatchers need your location.
The milepost (markers are every tenth of a mile along the shoulder) and the direction of travel are helpful in dispatching the requested service.

Motorists equipped with CB radios can inform the Turnpike Commission of emergencies or request assistance for themselves or other travelers by utilizing the Commission’s Emergency Channel 9 when traveling on the Turnpike. The Pennsylvania State Police, as well as Turnpike maintenance and other Commission personnel, monitor Channel 9 on a regular basis. When a distress call is received from a CB user, the information is relayed immediately to the Operations Center, and the appropriate services are dispatched.

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