What if I’m already enrolled in an E-ZPass commercial vehicle program through another agency but want to sign up with the PA Turnpike to receive discounts?
If you’re already enrolled in an E-ZPass program through another agency, you should choose option CVO3 or CVO4 on the commercial business application. Your annual usage on the PA Turnpike must be at least $1,000. Both options allow you to take advantage of discounts.
The CVO4 option is for current E-ZPass agency customers who want additional E-ZPass transponders through the PA Turnpike.
See the application (PDF) for details, print and send it to:
Pennsylvania Turnpike Commission
700 South Eisenhower Blvd.
Attn: Credit and Collections
Middletown, PA 17057
What if I’m a new commerical customer?
Click here for enrollment information.
Will I have to prepay tolls like passenger vehicles, or will the program have a postpaid option?
Both options exist. Please review all types of commercial accounts (CVO1, CVO2, CVO3, and CVO4) to decide which is best for you and your organization.
Prepaid/Postpaid (CVO1)
This account offers a postpaid option for commercial vehicle customers not currently enrolled in any other E-ZPass program.
Prepaid Only - No Invoice -(CVO2)
This account offers a prepaid option for commercial vehicle customers not currently enrolled in any other E-ZPass program.
Companion (CVO3)
This option is for other E-ZPass agency customers whose annual usage on the PA Turnpike is at least $1,000* and who want a postpaid account for discounts.
Companion Plus (CVO4)
This option is for other E-ZPass agency customers who want PA Turnpike transponders added to their account.
Government (GOV1)
Government agencies wishing to establish an E-ZPass account with the PA Turnpike should call the customer service center at 1-877-PENNPASS (736-6727) for more details.
Click here for a full description of each account option.
How does the Turnpike classify commercial vehicles and charge tolls?
The PA Turnpike classifies vehicles and charges tolls based on gross vehicle weight, distance traveled and number of axles. Visit the toll mileage calculator on our website for details.
How do I qualify for the volume discount program?
Commercial vehicle account holders who frequently travel the Pennsylvania Turnpike and meet volume requirements for their travel on the Pennsylvania Turnpike may be eligible for discounts on their tolls. These volume discounts provide substantial savings to commercial carriers. Prepaid only accounts are not eligible for volume discounts.
Qualification is based on the following requirements:
Amount of Monthly Invoice Discount Provided
| $1,000.00 to $5,000.00* |
10% |
| $5,000.01 to $10,000.00* |
15% |
| $10,000.01 and over* |
20% |
In order to take advantage of the discount, payments must be postmarked by the 24th of the month. Discounts will not be allowed if an account has an unpaid balance.
Invoices on postpaid accounts must be paid within 30 days of the date of the invoice. Payments received after the 30-day due date will be assessed a late fee of 1.5% per month on any unpaid balance.
What fees are involved?
Service fees - Monthly account service fees are charged based on the number of transponders on the account ($5.00 for 1-50 transponders, $10.00 for 51-100 transponders, and $15.00 for more than 100 transponders.)
What types of transponders are available?
1. Interior and waterproof exterior mount transponders must be purchased at a cost of $25.00 plus sales tax where applicable.
2. Bumper mount transponders must be purchased at a cost of $30.00 plus sales tax where applicable. These transponders are for vehicles with special features (i.e. heating elements, metallic oxides and some tints) that have been installed in or on the windshield preventing the transponder signal from being read. You may be able to confirm whether or not your vehicle is equipped with any of these features by contacting your dealer. If you have any questions regarding the use of this transponder please call the Pennsylvania Turnpike Commission Customer Service Center at 1-877-PENNPASS (736-6727).
3. Roof mount transponders must be purchased at a cost of $30.00 plus sales tax where applicable. These transponders are for buses. If you have any questions regarding the use of this transponder please call the Pennsylvania Turnpike Commission Customer Service Center at 1-877-PENNPASS.
4. Transponders cannot be transferred, assigned, sold, or otherwise provided to any other individual or entity without the express written consent of the Pennsylvania Turnpike Commission.
5. Transponders are non-refundable and non-returnable. However, the services associated with the transponders may be discontinued by the Pennsylvania Turnpike Commission at any time.
6. Commercial vehicle customers agree to dispose of transponders according to guidelines published by the Department of Environmental Protection.
7. Once an application has been received and processed by the Pennsylvania Turnpike Commission, it should take about 4 weeks for the customer to receive their transponder(s).
How are monthly invoices provided?
Invoices are mailed monthly to all E-ZPass accounts. The invoice lists a total of all charges for E-ZPass transactions on the Pennsylvania Turnpike, the total discount available and the net due if postmarked by the 24th of the month. Failure to make payment by the 24th of the month will result in the loss of any discount for that month. Those accounts that did not earn a discount must pay their invoice within 30 days of the date of the invoice. Payments postmarked or received after the 30 day due date will be assessed a late fee of 1.5% per month on any unpaid balance. Discounts will not be allowed if an account has an unpaid balance. Delinquent accounts may be subject to suspension of their credit privileges.
Pennsylvania Turnpike transactions are typically posted within 2-3 business days. Out of state transactions are posted as soon as they are received.
What transaction details are available?
The Pennsylvania Turnpike Commission provides all commercial vehicle accounts with a detailed record of their EZPass charges via the Internet free of charge. This service helps companies maintain records of business expenses and monitor EZPass usage. Online accounts are password protected.
Pennsylvania Turnpike transactions are typically posted within 2-3 business days. Out of state transactions are posted as soon as they are received.
The following information is provided each month:
- The individual transponder number
- The vehicle class
- The entry interchange
- The entry date and time
- The exit interchange
- The exit date and time
- The amount of the fare
Transactions are sorted by transaction dates. Statements show both transaction and posting dates. The information may be viewed, printed out, or downloaded into the company’s own computer system. Transactions are available for viewing for 120 days. Please retain your monthly statement information for year-end purposes.
Optional printed monthly statements are available at a cost based on the number of transponders on the account ($10.00 for 1-50 transponders, $15.00 for 51-100 transponders, and $20,00 for more than 100 transponders.)
How do I know my E-ZPass transponder has been read?
You will notice what looks like a traffic signal in every E-ZPass lane. They are called feedback signals, and they indicate the status of your transaction. When your E-ZPass transponder is read, the light will turn green.
If you do not receive a green signal, please continue through the lane, do not stop.
No feedback or green signal is displayed at E-Zpass Express lanes (e.g. at Warrendale, Mid-County and Gateway)
How can I dispute a toll that has been charged to my E-ZPass account?
First, please check to ensure that your E-ZPass transponder is mounted properly on your windshield. Those customers whose transponders are mounted improperly may be charged the full fare. To dispute a toll, please complete a Form 33-11B - E-ZPass Customer Claim Report (PDF version) and forward it to the E-ZPass Customer Service Center.
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