About E-ZPass

Contact The Pennsylvania Turnpike

We try to respond to all customer emails within five business days.
If, however, your concern requires immediate attention, please call us instead. This will ensure that your concerns are handled promptly.

If you require immediate assistance and your specific question or comment concerns E-ZPass, please call:

1-877-PENNPASS (1-877-736-6727)
Monday through Friday
8:30 A.M. to 5:00 P.M., E.S.T.

If you need immediate assistance or would like to speak to a customer service representative, please call:

1-800-331-3414 or 717-939-9551 ext. 5830

Monday through Friday 8:30 A.M. to 4:30 P.M., E.S.T

Thank you for your interest in the Pennsylvania Turnpike Commission. Click here to contact us online.

MEDIA CONTACTS

Media inquiries should be directed to the Turnpike’s Office of Communications & Public Relations at 717-939-9551.

Contacts During Normal Business Hours (Monday through Friday, 8:30 AM to 4:30 PM)

Bill Capone – Director of Communications & Public Relations
Extension 3040

Carl DeFebo – Manager of Media Relations & Public Relations
Extension 2934

After Hours

Inquiries should be directed to the Turnpike’s Operations Center at 717-939-9551, extension 4644. The Duty Officer will arrange for a member of the Communications Office to contact you.